ETEMA - the services

Does ETEMA install and train? ETEMA companies believe equipment should be working from day one, lecturers know how to derive maximum benefit from it, and technicians are able to maintain it. This requires proper installation and appropriate training for all relevant staff. ETEMA members can arrange whatever level is required.

What about manuals and support documentation? ETEMA companies pride themselves on clear, concise and comprehensive information for teachers, students and support technicians through carefully prepared manuals and back-up documentation. Increasingly, with computer linked equipment, we offer interactive support for the student.

How does ETEMA offer worldwide after sales service? ETEMA companies have built their reputation on providing support wherever needed. Teams of UK based consultants, technicians and support staff are constantly travelling the world. They support our network of agents and representatives in-country to provide fast back-up and problem-solving services. High speed courier services deliver spares to the remotest locations. The Internet and video-conferencing from dedicated training centres are increasingly used to provide on-line training and advice.