LMS Administration Assistant, HFL Education

LMS Administration Assistant, HFL Education


£22,000 - £25,027 p.a

Date Ending

March 17, 2023


Contract: Permanent

Hours: full-time at 37 hours per week, 52 weeks per year

Salary: Band 3: FTE £22,000 – £25,027 p.a

Location: Hybrid working consisting of remote working and occasional visits to our Head Office in Stevenage, Hertfordshire, this can be up to 2 days per week.

Are you looking to take your first steps on a career in the world of online learning – and could you make a significant difference to outcomes for children and young people across Hertfordshire and beyond?

HFL Education has recently acquired a new Totara-based Training and Learning Management System (TLMS), which is being developed to improve our delivery of digital learning and we require an LMS Administrative Assistant to play a key role in making this a success.

This role plays a key role in ensuring the smooth and effective operation of the TLMS as part of the Learning Innovation team. The TLMS will touch on just about every part of the company’s operations and you’ll be working with colleagues from across HFL Education – from those who deliver training, run events, maintain our digital platforms, market our products and services – and everyone around them.

You should be very comfortable with using digital tools – speed and confidence are valuable, but attention to detail and a clear understanding of how systems work are just as important. As well as the short-term, day-to-day tasks which will comprise much of the role, you’ll need to help plan for and implement medium- and long-term projects to drive the TLMS.

Learning Innovation is a small team within the Operations & Technology directorate. We work to build e-learning content, programmes and support anyone in HFL Education who wants to use technology to support learning and training. You’ll have an opportunity to improve your skills in all of these areas and the role is a great start.

Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.

Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family-friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.

Would you like to know more information about this opportunity? If so, further information can be found in the job outline. You can also email hfl.recruitment@hfleducation.org and provide your mobile number so a member of the team can contact you to discuss the role.

How to Apply

To apply, email hfl.recruitment@hfleducation.org with a detailed CV along with a cover letter to include responses to the following questions:

  1. Which systems or tools do you know better than anyone? How would we know this by working with you?
  2. What methods do you use to prioritise tasks which may be of varying scale, complexity, and importance?
  3. Based on your experience in any context, what makes effective online learning?
  4. What’s an example of poor practice in using technology?

As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.

For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above.

This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.

Interviews will be taking place remotely.

We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.

HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.

To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.

Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.