Training Events Manager (HFL Education)
Band 5, £34-36k FTE per annum per annum plus wider benefits
April 16, 2023
Hours: Full-time at 37 hours per week
Salary: Band 5, £34-36k FTE per annum per annum plus wider benefits
Location: Hybrid working consisting of a mix of remote working, event venues as needed, and a minimum of 2 days per week at our Head Office in Stevenage, Hertfordshire.
Could you bring your conference & event expertise to bring about lasting change?
Are you looking to build on your event and people management experience and join a bright and friendly team?
The Training Events Manager will be responsible for managing a team of Event Coordinators ensuring the successful delivery of our comprehensive CPD training programme.
This is a new role to HFL Education and will allow the successful candidate to review, develop and implement new ways of working within the Training & Events Team. The role will have overall responsibility of planning and delivering high-quality CPD training programmes for schools within Hertfordshire and nationally.
In post, you would be responsible for leading and developing your team through highly effective coaching and leadership. The role involves a particular focus on developing new ways of working within HFL Education and will work closely with the Conferences and Key Programmes Event Manager.
The successful candidate will have experience of delegate or event co-ordination and people management, with the ability to identify and develop efficiencies in ways of working, whilst ensuring and maintaining the highest standards of customer service and event delivery. You will have a keen interest in training and events, with knowledge of both face-to-face and digital event delivery, and be passionate about delivering outstanding customer service.
The events team are a key success factor in HFL Education achieving its strategic business plan. Supporting over 800 events and 30,000 delegates annually, the team is pivotal in supporting advisers to deliver outstanding events.
If you are passionate about delivering outstanding customer experiences at every touchpoint, then you can add value at HFL Education.
Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of remote working and a minimum 2 days per week in our Head Office in Stevenage, Hertfordshire, alongside work based in conference or event locations as needed. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.
Benefits: a generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, life assurance, family-friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development sponsorship opportunities, benefit schemes for discounts and cashback offers, and more.
Would you like to know more information about this opportunity? If so, please feel free to contact email@example.com for an informal discussion or with any queries. McCarthy Recruitment will be managing the recruitment process on our behalf.
To apply, email Rachel Bailey at firstname.lastname@example.org with an up-to-date CV, along with a cover letter to include responses to the following questions:
- Please outline what you believe represents outstanding customer service?
- Describe how you have developed your current team and led them through periods of changes in ways of working or new practices/systems
- Give an example of where you have worked on an event from beginning to end, defining your role in the process and how that contributed to successful event delivery
As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.
This vacancy may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.
We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.
HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.
To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.
Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.