Due to restructuring an exciting new role had come up with 2Simple for a Customer Account Manager.  This position will fit someone who is looking for a role that combines education technology and supporting schools. The company is based in London, but this role can be home-based, full-time office based or a hybrid.  Ideally suited for someone who is looking for a new challenge with an award winning, well respected, established company which has a worldwide customer base and prides itself on the feedback it receives from teachers, pupils, and parents.

You will be required to:

• Support schools using the online services 2 Simple provide.
• Complete the renewal process with successful outcomes.
• ‘Hold the hand’ of all customers through their contract journey.
• Share ‘a passion for creativity within education’ with everyone you interact with, both customers and internal staff.
• Work methodically and accurately with the company’s CRM.
• Contribute to team meetings and support colleagues – rolling sleeves up approach to teamwork
• Have excellent communication skills, written and spoken with all stakeholders in a school from the Admin Assistant to the Head Teacher
• Identify problems and suggest solutions with the best outcome for the customer.
• Recognise and deliver opportunities to upsell and cross sell.
• Report to the Sale Director.

Desired experience but not essential:

• Education technology sales
• Teaching experience
• Previous successful account management role
• An understanding of sales

Please contact Helen Daykin, Sales Director with your CV and a covering letter. helen@2simple.com 07967333036