Account Manager

Account Manager


Date Ending

February 28, 2022

Due to restructuring an exciting new role had come up with 2Simple for a Customer Account Manager.  This position will fit someone who is looking for a role that combines education technology and supporting schools. The company is based in London, but this role can be home-based, full-time office based or a hybrid.  Ideally suited for someone who is looking for a new challenge with an award winning, well respected, established company which has a worldwide customer base and prides itself on the feedback it receives from teachers, pupils, and parents.

You will be required to:

  • Support schools using the online services 2 Simple provide.
  • Complete the renewal process with successful outcomes.
  • ‘Hold the hand’ of all customers through their contract journey.
  • Share ‘a passion for creativity within education’ with everyone you interact with, both customers and internal staff.
  • Work methodically and accurately with the company’s CRM.
  • Contribute to team meetings and support colleagues – rolling sleeves up approach to teamwork
  • Have excellent communication skills, written and spoken with all stakeholders in a school from the Admin Assistant to the Head Teacher
  • Identify problems and suggest solutions with the best outcome for the customer.
  • Recognise and deliver opportunities to upsell and cross sell.
  • Report to the Sale Director.


Desired experience but not essential:

  • Education technology sales
  • Teaching experience
  • Previous successful account management role
  • An understanding of sales


Please contact Helen Daykin, Sales Director with your CV and a covering letter. helen@2simple.com 07967333036