IT Solutions Engineer

IT Solutions Engineer


Band 4 – FTE £30,000-£35,000 p.a.

Date Ending

October 13, 2023

Join our enthusiastic and dedicated Technology in Schools team as an IT Solutions Engineer. In this role you will be:


  • working alongside passionate technologists
  • supporting hundreds of schools by integrating both cloud and server-based solutions.
  • empowered to work directly with schools shaping requirements, design, configuration, and project implementations.
  • trouble shooting and fixing technical issues.
  • willing to learn new technical skills on an ongoing basis to support self-development.


Schools are likely to want to work in a hybrid manner so you will need to adapt your communication and working style accordingly. You’ll also need some experience either supporting or implementing server-based or cloud-based technology solutions.


If you’re proactive, great at overcoming technical challenges, and want to be one of our solutions engineers, we’d love to hear from you.


Our ‘working from anywhere’ approach provides colleagues the opportunity to work flexibly in line with their role requirements. This consists of working on-site across various schools and settings, remote working and, if desired, up to 2 days per week in our Head Office in Stevenage, Hertfordshire. The ability to reach different locations by car will be essential for this role. If you drive, then a full driving licence and appropriate car insurance will be required. As there is a permanent home working element to this role, you will need to ensure you are equipped for home working.

Benefits: A generous employer pension contribution, 28 days annual leave plus bank holidays (rising to 31 days after five-years) or the equivalent paid for Term Time employees, family-friendly policies, hybrid working, paid mileage, a cycle to work scheme, onsite charging points for electric vehicles, access to mental health and wellbeing support, company performance bonus, professional development opportunities, benefit schemes for discounts and cashback offers, and more.

Would you like to know more information about this opportunity? If so, further information can be found in the job outline. You can also contact Stephen King via email stephen.king@hfleducation.org who would be happy to discuss the role with you further.

To apply, email hfl.recruitment@hfleducation.org with a detailed CV along with a cover letter to include responses to the following questions:


  1. What most interests you about this role?
  2. What technical skills and/or experience do you have that you feel is most suited to this role?
  3. Tell us about an IT project that you have worked on that you are you most proud of, what contribution did you made and what was the outcome?

As part of our move towards eradicating unconscious bias within the recruitment process, we will be anonymising your forms.

For recruitment queries, our Central Recruitment Team can also be contacted on the hfl.recruitment email address above. We would love to hear from you.

This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can.

Closing date: Friday 13th October at midday.

Interview Process:

Stage 1 – Telephone interview (approximately 45 minutes) on Thursday 19th October.

Stage 2 – 1 hour in person interview at Robertson House, Stevenage on Tuesday 31st October.


We are committed towards becoming an anti-racist organisation, and our recruitment statement is set out below in support of this.

HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010.

To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.

Please note that if you are invited to interview, we will expect you to be prepared to discuss unconscious bias with us; we find these conversations more than any others give us all a good idea of what working together will be like.