Junior Account Manager – The Education Company

Junior Account Manager – The Education Company


£25,000 - £30,000

Date Ending

October 31, 2022

Salary: £25,000 – £30,000
Location: London, Greater London
Contract Length: Permanent

Job Description:


Are you great with customers? A keen problem solver? Want to develop a career in Account Management? This might be the role for you! 


The company

The Education Company is a fast-paced marketing, data and software agency specialising in the education sector.

They are a forward-thinking company that encourages innovation, and they strive to make business improvements for clients and internally.


The role

You’ll be responsible for owning the relationship and account management of a portfolio of clients that have historically worked with our client in a more transactional way to add greater value to through account-based support and impact-driven product solutions. 


Responsibilities include:

  • Learning about the education supply sector and your client’s businesses
  • Proactively speaking with clients to understand their goals, identify their challenges, and promote solutions to support them
  • Building and communicating creative, value-based solutions
  • Translating between client needs and the internal technical teams
  • Contributing to internal process improvements and ways of working


The package

  • £28k-30k salary (depending on experience)
  • Own exciting and interesting client accounts and strategies
  • Progression opportunities to Senior Account Manager, then Account Director
  • Split between remote working and team working days in a modern co-working space in London
  • Quickly enhance your skills/knowledge via internal training and hands-on working
  • Access to a full suite of Udemy online training courses to upskills and develop
  • Attend great company parties
  • 5-weeks holiday


To be successful, you will…

  • Have at least three years of experience in a customer-facing role
  • Be able to grasp technical solutions quickly
  • Be agile and thrive in change
  • Be self-motivated and driven to provide excellent service
  • Thrive in problem-solving
  • Be able to quickly build rapport and nurture positive, long-lasting relationships
  • Take a pro-active approach to account management as opposed to reactively supporting clients
  • Be able to prioritise
  • Be well organised and able to cope with competing client requests and priorities
  • Be able to use and analyse data to drive performance improvements
  • Build and establish relationships with the internal team
  • Have strong emotional intelligence and empathy for the needs of others
  • Be an active listener
  • Be a practical planner and use your initiative
  • Have strong attention to detail and consistently deliver to timescales
  • Be hungry to develop and progress into a more senior role



If you’re looking for an exciting role with a company in which you can learn new skills and develop your career, apply now!