Operations Assistant

Operations Assistant



Date Ending

June 30, 2017


Company Description:

ITTS provides comprehensive test development and delivery services to organizations operating in the fields of Certification, Licensure, Credentialing and Accreditation.

Since ITTS was founded in 2009, it has served the Academic, Professional and Corporate sectors, delivering high stakes exams and assessments for the top test providers such at BTL, ETS, PSI, Prometric, Pearson, and CASTLE Worldwide.

ITTS has strategic partnerships with leading universities and training centers globally. The growth of its test center and test center administrator network has established the company as a key player in the assessment industry.

Job Description:

We are looking for an Operations Assistant to perform a variety of administrative and clerical tasks. Duties will include providing support to our managers and employees, managing and streamlining our company’s general activities to ensure the efficient and smooth day-to-day operation of our business.

General duties include, but are not limited to:

Organize and schedule appointments

Plan meetings and take detailed minutes

Write and distribute email, correspondence memos, letters, faxes and forms

Improve and maintain a filing system and CRM

Update and maintain office policies and procedures

Maintain contact lists

Book travel arrangements

Liaise with executive and senior administrative assistants to handle requests and queries from senior managers


Proven experience as an administrative assistant, virtual assistant or office admin assistant

Knowledge of office management systems and procedures

Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

Excellent time management skills and the ability to prioritize work

Attention to detail and problem solving skills

Excellent written and verbal communication skills

Strong organizational skills with the ability to multi-task

Prior experience in the testing and assessment industry is a plus